How do we ship?
Most items are shipped ground via Federal Express. Items notated as FREIGHT will incur a $99 oversize charge.
Where do we ship?
We ship to all 48 contiguous states.
We also send to Alaska and Hawaii, and internationally to Canada and Mexico, but we ask that you call or email our office for further details regarding these areas. You can reach our customer service at email@example.com or 866-478-7297
Sorry, we do not deliver to PO boxes.
Delivery Charges for 48 contiguous states we ship FedEx Ground.
WHOLESALE AND DESIGNER SHIPPING POLICIES
Our items are made to order or painted to order, and depending, usually ship in 4 weeks from either Laredo, TX or Chattanooga, TN. If you require a more specific range of time, just give us a call or send us an email: 866-478-7297 or firstname.lastname@example.org We are in the office from 10-4, Monday-Friday.
We do a flat ground package shipping rate of 18% of total. We do not make money on shipping: our goal is simply to recoup the costs. LTL and Freight packaging runs at 18% or actual freight amount if greater. If you have any questions about how we charge for freight, please let us know, we are available to discuss.
A tracking number is sent with your invoice after your shipment has left our dock.
What if my piece arrives damaged?
Watch the video below for instructions on easily repairing your piece.